To make a claim: for policies bought after 1st December 2022

Since 1st December 2016, BMC Insurance policies are underwritten by Antares. For all claims, claims queries and requests for claim forms contact:

BY TELEPHONE

  • 02392 419 879 from the UK

  • +44 (0)2392 419 879 from abroad

  • The phone lines are open 9 am to 5 pm Monday to Friday.
    You will need to quote BMC .

BY POST

PJ Hayman Claims Department
The Old Theatre
Stanstead House
Rowlands Castle
Hampshire
PO9 6DX

CLAIMS FORMS

There are several reasons that you may need to claim under your policy. Below are the most common ones. These are only for use with policies bought after 11th January 2015. If you want to make a claim click on one of the links below:

We still require your physical signature on the forms and relevant original documents, so you cannot claim electronically just yet.

If you are uncertain how to claim, or which form to use, then please give us a call on
02392 419 879
+44 (0)2392 419 879 (calling from abroad).

To make a claim: for policies bought between 30th November 2016 to 30th Nov 2022

Since 1st December 2016, BMC Insurance policies are underwritten by Antares. For all claims, claims queries and requests for claim forms contact:

BY TELEPHONE

  • 01623 645 308 from the UK

  • +44 (0)1623 645 308 from abroad

  • The phone lines are open 9 am to 5 pm Monday to Friday.
    You will need to quote BMC .

BY POST

You can also download claims forms from our Downloads section

For Medical Emergencies Abroad

All BMC overseas policies are backed by a 24-hour medical assistance helpline to put you in touch with expert assistance when you need it most. Experienced assistance co-ordinators will deal with your call and co-ordinate local support in the country you have visited.

+44 20 7902 7405 (for real medical emergencies only)

Heading to a remote area?

Rescue from remote areas will be helped if you have left details of your itinerary and insurance with a responsible contact at home. In the event of an emergency in areas where no formal mountain rescue exists, these details should be sent to the British High Commission or Embassy – in case a military helicopter is required. We can also hold this information for you – please let us know.